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Slider question - star rating

  • January 21, 2021
  • 1 reply
  • 592 views

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Can anyone help with a question re the Slider Star Rating question - our respondents are asked to rate on a scale of 1 to 5 stars with the question set as Force Response. On the reporting dashboard the widget shows as 0 to 5 stars. As none of the recipients can answer 0 stars/ skip the question - how can I remove the 0 stars showing on the widget?

Best answer by AmaraW

Hi CathRoscoe! Community members may need a little more info in order to help you! For example, which report are you in, and what widget type are you using?
If you haven't yet already, I’d recommend reviewing this support page on Slider Data & Analysis to help you get started. If you still have questions after reviewing the linked support pages, you'll want to reach out to the Support team, as they are best equipped to help answer questions and provide support! 😊

1 reply

AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • May 5, 2021

Hi CathRoscoe! Community members may need a little more info in order to help you! For example, which report are you in, and what widget type are you using?
If you haven't yet already, I’d recommend reviewing this support page on Slider Data & Analysis to help you get started. If you still have questions after reviewing the linked support pages, you'll want to reach out to the Support team, as they are best equipped to help answer questions and provide support! 😊