survey response show as "anonymous" - are they spams? | XM Community
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survey response show as "anonymous" - are they spams?

  • December 17, 2020
  • 3 replies
  • 20 views

JustinD

I got several responses from last survey showing as "anonymous", and I am curious whether these are spams.
I am attaching image on the bottom.
Anonymous.pngHow do I prevent getting these types of issue in the future?
Is there any security setting that I could check?
Thanks in advance!

Best answer by TomG

In Survey Options select "By Invitation Only."

3 replies

TomG
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  • Answer
  • December 17, 2020

In Survey Options select "By Invitation Only."


JustinD
  • Author
  • December 17, 2020

Why is this happening?
What does "By Invitation Only" do? Would it block any regular process (email survey)?
Thanks.


TomG
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  • Level 8 ●●●●●●●●
  • December 17, 2020

If you allow anonymous, anyone with the survey link can take the survey. If you set your survey to "By Invitation Only" they have to use a personal link (email invite or generated personal link) to take the survey.