Solved
SWilson
I created a survey that includes questions that require file uploads. I set the validation to accept only Word and PDF formats. In testing my survey, a few respondents indicated they tried to upload PDF or Word files and they are still getting an error. Has this happened to anyone else? Thanks so much in advance!
Best answer by JenCX
I haven't experienced this but you can reach out to support to see if they have an idea of what may be going wrong.
+11I haven't experienced this but you can reach out to support to see if they have an idea of what may be going wrong.
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