Symbols appear on word document when exporting survey questions from Qualtrics. | XM Community
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Symbols appear on word document when exporting survey questions from Qualtrics.

  • May 19, 2020
  • 1 reply
  • 86 views

Is there a solution to solve the issue of symbols appearing on the word document when exporting the data from a Qualtrics csv export file to a syntax word document? Punctuations such as ' on the Qualtrics response appears as a symbol when exported to a word document. Thanks.

1 reply

PraDeepKotian_XM
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 230 replies
  • May 19, 2020

Hi SM_1
Export the data in TSV format and it will not show the symbol because it uses the UTF-16 text encoding.
https://www.qualtrics.com/support/survey-platform/data-and-analysis-module/data/download-data/export-formats/#TSV