the link to my survey is not working, it says:"The page cannot be displayed" | XM Community
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the link to my survey is not working, it says:"The page cannot be displayed"

  • November 25, 2019
  • 1 reply
  • 173 views

the link used to work just fine, now it won't work at all! what's the matter?

Best answer by ClairJ

Hi @Siwar_Hamati I'd check a few things, and then submit to Qualtrics support if none of them help. Here is what I would check: 1. Is your survey active? 2. Do you have a survey expiration set? 3. How are your partial completion options set up? Would this be causing unique links to expire?

1 reply

ClairJ
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  • Answer
  • November 25, 2019
Hi @Siwar_Hamati I'd check a few things, and then submit to Qualtrics support if none of them help. Here is what I would check: 1. Is your survey active? 2. Do you have a survey expiration set? 3. How are your partial completion options set up? Would this be causing unique links to expire?