Hi. Was wondering if anyone knows whether it is possible to create Tickets based on words identified through Text IQ?
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Yes. You can create text topics in the survey flow, see here for details on that.
Text iQ-Powered Survey Flows | And then you can generate tickets based on the embedded data fields you're creating.
Great! Thanks bmcgrath
Any idea if its possible to also identify number formats? eg 0123456789 in the format of the number of figures, or the what it contains/starts with?
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