Hi. Was wondering if anyone knows whether it is possible to create Tickets based on words identified through Text IQ?
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Using Text IQ to create Hot Tickets
Best answer by bmcgrath
Yes. You can create text topics in the survey flow, see here for details on that.
Text iQ-Powered Survey Flows | And then you can generate tickets based on the embedded data fields you're creating.
Yes. You can create text topics in the survey flow, see here for details on that.
Text iQ-Powered Survey Flows | And then you can generate tickets based on the embedded data fields you're creating.
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