Want to automate 'Retake as New Response' to respondents (many) that answer a certain question. | XM Community
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Want to automate 'Retake as New Response' to respondents (many) that answer a certain question.

  • May 7, 2020
  • 1 reply
  • 14 views

Want to automate 'Retake as New Response' to respondents (many) that were emailed a unique link that answer a certain question. Working on an alumni survey and want to resend the same survey to the respondents that answer a couple of the questions, Unemployed still looking or Not looking. May want to do it month to month up to six months. I looked at Action and tried to incorporate it there but not sure that will work.
Thanks for any help.
Duane

1 reply

rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1450 replies
  • May 7, 2020

You are in the right path. Generate the run time url for retake as new response and store it in ED. Then create a action email task that will send after 30 days. Pipe in the ED that contains the URL in that email.