We are missing our sub folders after changing ownership and moving surveys over to the subsidiary CTL-qualtrics account?
All our sub folders (aka organization) disappeared [wide-eyed panic face] Is there any way to get them back?
Solved
Why are We are missing our subfolders after changing ownership and moving surveys?
Best answer by LaurenK
Hi UMASS_Amherst! For the most immediate assistance, we highly recommend reach out out to our Support team, as they are best equipped to handle this issue!
+13Hi UMASS_Amherst! For the most immediate assistance, we highly recommend reach out out to our Support team, as they are best equipped to handle this issue!
Thanks we have a ticket in, we just haven't received any response yet, and our client is desperate.
YOUR SUPPORT TICKET NUMBER:
SE_86463151916D42FF
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.