Solved
Why some of my contacts failed to be imported?
I am trying to import all my contacts using the same template. Although the maximum number of participants below 500, I only can import some of the list. how can I upload all the list without adding participants emails manually?
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Best answer by A_Alshamsi
Hi, thanks for your comment. I have uploaded my contact list in a set of a smaller number of contacts, and it is working.
+11I see this happen sometimes if I try to use the Qualtrics mapping to identify the column names. Try naming your columns exactly what Qualtrics expects and try again.
Hi, thanks for your comment. I have uploaded my contact list in a set of a smaller number of contacts, and it is working.
+23we had an issue with a huge contact list that we had to upload in batches. Support said that it was a temporary issue with Qualtrics Directory.
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