Adding an intercept to an email for a survey | Experience Community
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Adding an intercept to an email for a survey

  • December 20, 2021
  • 3 replies
  • 52 views
D
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Hi everyone,
I need to send an intercept box in an email to some customers, hyperlinking it to a survey in Qualtrics. I am able to create an intercept, but the snippet I am given cannot be used as a hyperlink. That said, I have a couple of questions:
1- can this be done?
2- can Qualtrics save the respondents' data (such as name and email)?
I wanted to avoid using anonymous links because I wanted to capture the respondent's data without needing to ask them
Thanks,
Denise

3 replies

InessaG
Level 5 ●●●●●
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  • InessaG
  • Level 5 ●●●●●
  • December 20, 2021

Are you sending emails from Qualtrics directly? If so, you don't need intercepts but just a personal survey link included in the email. It will capture your respondent data when they click into it.
https://www.qualtrics.com/support/survey-platform/distributions-module/distributions-overview/#EmailDistributions

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  • denimelo
  • Author
  • December 20, 2021

Hi InessaG
No, the team wants to send the email from another platform, this is why I wanted to add the intercept.

InessaG
Level 5 ●●●●●
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  • InessaG
  • Level 5 ●●●●●
  • December 20, 2021

Another option then is to add embedded data values to the URL: https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/standard-elements/embedded-data/#SettingValuesFromTheSurveyURL
Can the platform they're using add these values to the URL within the email?
If not, I'm out of my depth here and perhaps someone else can help. I use intercepts but the page code sets the variables that I'm able to read from the page. I would have no idea how to do that through email.

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