Controlling iTunes Rating prompt vs Survey Intercept on Mobile SDK

Question

Hello,

We are looking at acquiring the mobile app SDK functionality and had one concern that I can’t seem to sort out with the documentation provided to us (that being said I don’t know much about SDK building…).

We are looking to add in a survey intercept on the mobile app, but currently have an itunes rating prompt running, and obviously don’t want to bombard the user with too many ‘rate us’/’leave feedback’ requests. Does anyone know if there is a way we can control the survey intercept around the itunes prompt so that if they see the itunes one we won't bug them with the survey intercept?
 
Looking at the documentation we have, it looks like you can actually build your own iTunes prompt in the mobile SDK itself (https://api.qualtrics.com/v3/docs/getting-started-si-with-ios#section-using-intercept-logic-to-solicit-app-reviews) so if we were to run the iTunes prompt through that mobile SDK, would there be a way in the code to set logic so that one or the other shows (iTunes rating vs Survey), and never both in one visit?

Thanks!

LaurenK · Accepted Answer

Hey @KristyP! It looks like you reached out to our Support team and got an answer! We'd love it if you shared with the rest of the community! :)

Priyanka_jain · Answer

Hello have a look at below urlhttps://www.qualtrics.com/community/discussion/1046/new-mobile-app-sdk-add-intercepts-to-your-mobile-apps

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