DX - Home page/ Cart abandonment - Mobile | XM Community
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We want to put a condition for site and cart abandonment to our digital assets for mobile/ desktop browsers.
The desktop condition is straightforward - with the mouse movement on the top band, but mobile looks tricky, hence reaching out.
Site abandonment: What is the best condition to understand if the customer is moving out of the site? especially for mobile. we were trying with time spent/ time focussed, but ideally we would like to have a condition on 'inactive time'.
Similarly for Cart abandonment: What is the best condition to understand if the customer is moving out of the cart? and here especially for mobile.

Hi there! Good news - one of our Product Managers read your post and submitted an internal request for this feature 🎉
In the meantime, here is an option to consider, as well as community posts on similar topics:

  1. Option

  2. Post

  3. Post


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