How to create a pop-up survey, post a Live Chat interaction | XM Community
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How to create a pop-up survey, post a Live Chat interaction

  • February 28, 2023
  • 0 replies
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Hi, I have only just started developing web intercepts and was trying to work out what steps I would need to follow to set up a pop-up / responsive dialogue intercept following customers' interactions with a new Live Chat channel we are going to be launching on our website. What do I need to do to set up links / triggers in order to do this?