How to display survey in the first pop-up in app | XM Community
Question

How to display survey in the first pop-up in app

  • 14 October 2021
  • 3 replies
  • 101 views

Dear Community,
In this page: https://www.qualtrics.com/design-xm/website-app-feedback-surveys/ Qualtrics presents an in-app pop-up survey for Spotify where the questions appear right in the pop-up.
I tried to do that in my app but the only pop-up I manage to create is one prompting the customer to take the survey, I do not see how is it possible to ask the questions right away with current app creative. I do not understand how Qualtrics managed to do that for Spotify.
One hypothesis would be that they pretend it is within an app whereas it is a webpage displayed in a smartphone.
Any help would be greatly appreciated,
FJ


3 replies

Userlevel 4
Badge +23

FJO
We do it by embedding survey in the pop up creative, there are 2 options in pop up creative -

  1. To add a target link (survey link)

  2. To embed target (survey) in the creative

Userlevel 4
Badge +23

https://www.qualtrics.com/support/website-app-feedback/creatives-tab/creative-types/pop-over-creative/

Userlevel 7
Badge +20

Hello FJO & Chhavi_Ch! A program manager saw this post and let me know if you're trying to implement it within a Native App, then we also recommend our new Mobile Embedded Feedback creative, which does allow the questions directly within the creative. 😊

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