How to send a custom user id to Qualtrics via Tealium | XM Community
Skip to main content
Solved

How to send a custom user id to Qualtrics via Tealium

  • August 30, 2020
  • 1 reply
  • 41 views

Currently, we do have a first part cookie. I would need some assistance on how to pass the first party cookie to qualtrics. Currently, the issue we are experiencing in Qualtrics is most of the first party cookie we send are NULL values. Only 60% are sent. We do not understand why few ids not sent. Can anyone please assist me on that. Thanks

Best answer by LaurenK

Hi giri3072! If you have not yet already, we'd recommend reaching out to our Web / App Feedback Support team so they can investigate and make sure everything on the Qualtrics end is setup correctly!

1 reply

LaurenK
Former XM Community Team Member
Forum|alt.badge.img+13
  • Former XM Community Team Member
  • Answer
  • September 14, 2020

Hi giri3072! If you have not yet already, we'd recommend reaching out to our Web / App Feedback Support team so they can investigate and make sure everything on the Qualtrics end is setup correctly!