I'm trying to use a screen capture question, but it appears inconsistently. On some intercepts, it works, but on others, it just appears as a file upload question. What is required for the file upload question to appear as a screen capture instead?

The intercept must be properly configured in order for the screen capture to work properly. You can see how to configure this here: https://www.qualtrics.com/support/website-app-feedback/common-use-cases/screen-capture/The Qtip at the bottom of the page addresses your issue specifically.

Inconsistent behavior of screen capture question

Inconsistent behavior of screen capture question | Experience Community

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