Infobar opens in Chrome despite condition stating that "browser" "is not" "chrome | XM Community
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Infobar opens in Chrome despite condition stating that "browser" "is not" "chrome

  • February 18, 2020
  • 1 reply
  • 15 views

I have an infobar that should only display when a user views my site on a browser other than Chrome. I have a condition on the intercept saying "browser" "is not" "chrome" "all versions". However, the infobar displays when I open my site in Chrome. Can anyone advise?

Best answer by LaurenK

Hi DDS! We'd first recommend clearing your cache and cookies and trying to test this again. If that doesn't work, we'd recommend reaching out to our Web/ App feedback Support team, as they are best equipped to troubleshoot your setup!

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • June 9, 2020

Hi DDS! We'd first recommend clearing your cache and cookies and trying to test this again. If that doesn't work, we'd recommend reaching out to our Web/ App feedback Support team, as they are best equipped to troubleshoot your setup!