Is there any reason why having a hashtag "#" in a URL would stop an intercept from working? | XM Community
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Hi!
We have a website survey that was working fine earlier, but when we changed the intercept URL from "/text/text/text" to "/text/#/text" the survey no longer pops up.
Is there any reason that having a hashtag "#" in the intercept URL would cause this problem?
/Bradley

Hi Bradley_J - we'd actually recommend reaching out to our Web/App Feedback Support team about this one, as they are best equipped to help further troubleshoot your intercept / site configuration! In the meantime, we'd recommend taking a look at this support page with top troubleshooting tips!


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