Limiting Slider Creative to feeback button only | XM Community
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Limiting Slider Creative to feeback button only

  • February 25, 2020
  • 1 reply
  • 17 views

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Hello, I have built a slider creative with a feedback button. I have enabled the option of Slider has Visible Control but still when I click anywhere vertically outside the feedback button within the same width of feedback button, the slider is coming out. Is this the normal behaviour? Anyways to avoid this? Thanks regards

Best answer by LaurenK

Hi gauravbhagat! It sounds like you may have added a few extra hidden elements by a mistake that could be causing the Visible Control to act up. If you are still experiencing this issue, we recommend reaching out to our Support team, as they are best equipped to troubleshoot your setup!

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • June 8, 2020

Hi gauravbhagat! It sounds like you may have added a few extra hidden elements by a mistake that could be causing the Visible Control to act up. If you are still experiencing this issue, we recommend reaching out to our Support team, as they are best equipped to troubleshoot your setup!