Qualtrics Android SDK Activity: Feedback bottom sheet content is not scrollable and submit controls are not reachable | Experience Community
Skip to main content
Question

Qualtrics Android SDK Activity: Feedback bottom sheet content is not scrollable and submit controls are not reachable

  • June 18, 2026
  • 1 reply
  • 25 views

Forum|alt.badge.img

Hello Qualtrics Support / Community,

we are using the Qualtrics Android SDK to show an intercept survey in our app.

The survey is opened by the SDK-provided Activity / feedback flow. On some devices or screen sizes, the survey appears inside a bottom sheet, but the content is not scrollable. As a result, the user can only see the top part of the survey text. The actual input controls, for example the rating stars and the submit button, are below the visible area and cannot be reached.

This makes it impossible for the user to complete or submit the survey.

From the screenshot, the bottom sheet is displayed, but the content is cut off at the bottom of the screen. Swiping inside the sheet does not scroll the survey content.

Could you please clarify:

  1. Is this a known issue in the Qualtrics Android SDK?
  2. Is there a setting to make the SDK Activity / bottom sheet content scrollable?
  3. Can we force the survey to open in fullscreen instead of a bottom sheet?
  4. Is there a recommended workaround for small screens or devices with navigation bars?
  5. Which SDK version contains a fix, if this has already been addressed?

Expected behavior:
The survey content should be scrollable, or the SDK should adapt the layout so that all input controls and the submit button are reachable.

Actual behavior:
The survey is cut off inside the bottom sheet. The user cannot reach the rating controls or submit the survey.

Environment:

  • Platform: Android
  • Integration: Qualtrics Android SDK
  • UI shown by SDK Activity / intercept survey
  • Issue: Bottom sheet content not scrollable / submit controls unreachable

I have attached screenshots showing the issue.

Thank you.

1 reply

Lpena
Qualtrics Employee
Forum|alt.badge.img+4
  • Qualtrics Employee
  • July 9, 2026

Rendering issues on mobile can be a real headache, especially when your users can't even reach the submit button.

The SDK renders everything inside an internal WebView, and unfortunately, it doesn't actually expose any native APIs or settings that let you manually resize or force scroll behavior on that container from your app code. Because the layout is entirely managed under the hood by the SDK and your creative settings, this looks less like a configuration error on your end and more like an unintended layout bug within the SDK's container presentation.

Since this requires a closer look from the engineering side to see if it's a known framework bug or something tied to a specific version, your best bet is to get a ticket opened with the specialized mobile support team. If you log into the Customer Success Hub, you can submit a technical support request to have them review the behavior. When you file it, definitely make sure to include your exact SDK version, the Android versions you're seeing this on, and a screenshot of the unreachable button so the team can fast-track it to engineering. Hope you get this smoothed out soon!