Reduce size of feedback tab? | XM Community
Question

Reduce size of feedback tab?

  • 15 January 2024
  • 2 replies
  • 40 views

Userlevel 2
Badge +3

Does anyone have custom CSS to reduce the size of the feedback tab? I receive a lot of feedback from respondents saying the feedback tab covers the information people are trying to access. Id like to reduce the size of the tab to mitigate this from happening. 

 


2 replies

Userlevel 6
Badge +23

@Swyatt my understanding of this is to change the size you must upload custom creative for the button.  The default button from Qualtrics should be auto-responsive to site/device and length of text.  Shortening or lengthening any text within button is the only option I know of which changes size.

Hopefully someone else might be able to jump in with custom code, but I haven’t come across this.  For our surveys, it was more of feedback being the button was too small on web - resulting in uploading our own creative for this.

Changing how long the feedback button/tab is present for might be another solution if it is getting in the way.

Userlevel 2
Badge +3

Thanks, @ScottG ! I’ll try using a custom creative.

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