Site Intercept - Display Option Help | XM Community
Question

Site Intercept - Display Option Help

  • 1 January 2024
  • 4 replies
  • 49 views

Userlevel 6
Badge +5

Hi Everyone, HNY!

I have a site intercept running with these display options.

My assumption was that the intercept would only display for 25% of site traffic every 3 months, but I received the following feedback.

‘Please stop asking me, i filled it in now 17 times, and ignored it 47 times’

What am I missing? Could this user possibly have cookie settings that are by-passing my display options? Maybe I need to add some intercept logic, but I am not sure what to add?

Thanks :) 


4 replies

Userlevel 6
Badge +5

Bumping this again :)

Userlevel 6
Badge +39

I can imagine someone having cookies on but clearing them every time they close their browser experiencing this kind of behavior, or maybe some browsers incognito modes.

Userlevel 6
Badge +5

Thanks, but my settings are correct?

Userlevel 6
Badge +39

They appear to be yes.

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