Site Intercept - Display Option Help | XM Community
Skip to main content
Question

Site Intercept - Display Option Help

  • January 1, 2024
  • 4 replies
  • 117 views

Forum|alt.badge.img+5

Hi Everyone, HNY!

I have a site intercept running with these display options.

My assumption was that the intercept would only display for 25% of site traffic every 3 months, but I received the following feedback.

‘Please stop asking me, i filled it in now 17 times, and ignored it 47 times’

What am I missing? Could this user possibly have cookie settings that are by-passing my display options? Maybe I need to add some intercept logic, but I am not sure what to add?

Thanks :) 

4 replies

Forum|alt.badge.img+5
  • Author
  • Level 5 ●●●●●
  • January 10, 2024

Bumping this again :)


vgayraud
QPN Level 6 ●●●●●●
Forum|alt.badge.img+58
  • QPN Level 6 ●●●●●●
  • January 10, 2024

I can imagine someone having cookies on but clearing them every time they close their browser experiencing this kind of behavior, or maybe some browsers incognito modes.


Forum|alt.badge.img+5
  • Author
  • Level 5 ●●●●●
  • January 10, 2024

Thanks, but my settings are correct?


vgayraud
QPN Level 6 ●●●●●●
Forum|alt.badge.img+58
  • QPN Level 6 ●●●●●●
  • January 10, 2024

They appear to be yes.