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Trigger app intercept with a microservice event

  • October 21, 2022
  • 3 replies
  • 97 views
IsabelPosada_Voce
QPN Level 5 ●●●●●
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Hi
I am trying to implement some surveys in a transactional app. We want to trigger the intercepts in the app with the surveys when a microservice detects specific events on the backend of the app. Any advise for this?
How can I trigger a push notification on the app with the survey, everytime the microservice identifies an event?


Isa

    3 replies

    Jishnu_G_Anand
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    Hi IsabelPosada_Voce,
    Microservices are detected by the backend of the app which is setup by the mobile app development Team and they can then setup Custom Property which is similar to cookies in the website.
    Once the Custom Property is set by the developer we can use this as a triggering logic inside the Intercept and trigger a mobile notification creative based on this logic.

      IsabelPosada_Voce
      QPN Level 5 ●●●●●
      Forum|alt.badge.img+57
      • IsabelPosada_Voce
      • Author
      • QPN Level 5 ●●●●●
      • October 25, 2022

      Thank you so much Jishnu_G_Anand

      Isa
        AmaraW
        Former XM Community Team Member
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        • AmaraW
        • Former XM Community Team Member
        • October 26, 2022

        Hi there! The aforementioned solution is documented here: https://api.qualtrics.com/2241421657525-getting-started-with-the-mobile-app-sdk-on-i-os#using-embedded-data 😀

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