What exactly triggers an "exit intent" intercept? | XM Community
Skip to main content
Solved

What exactly triggers an "exit intent" intercept?

  • November 10, 2017
  • 2 replies
  • 116 views

Dax
Qualtrics Employee
Forum|alt.badge.img+2
  • Qualtrics Employee
  • 23 replies
What exactly triggers an "exit intent" intercept?

Best answer by JenF

When you move your focus from your current webpage up to another tab or the url. At this point, it will trigger the survey to open.
View original

2 replies

JenF
Level 2 ●●
Forum|alt.badge.img+9
  • Level 2 ●●
  • 45 replies
  • Answer
  • November 15, 2017
When you move your focus from your current webpage up to another tab or the url. At this point, it will trigger the survey to open.

Dax
Qualtrics Employee
Forum|alt.badge.img+2
  • Author
  • Qualtrics Employee
  • 23 replies
  • November 15, 2017
Thanks, @JenF - looks like you are right on with this one! I found this support page that talks about it as well - https://www.qualtrics.com/support/website-app-feedback/getting-started-with-website-app-feedback/website-app-feedback-technical-documentation/#display_options

Leave a Reply