Leveling Up with Certifications, Heatmap Results, and CX Thought Leadership

This week’s roundup celebrates 2 members who earned their Qualtrics Platform Essentials Certification, a call to share your heatmap insights, standout CX survey strategies, and more.

Congratulations:

​@Adedamola for reaching Level 2!

​@criggle and ​@Taylor.Bras for completing the Qualtrics Platform Essentials Certification

Have you shown results using a heatmap? Share your experience with ​@YenMejia_Voce

What questions have worked well in your relational CX surveys — how have you used tools like Driver iQ or Stats iQ in Qualtrics to uncover key drivers of satisfaction, trust, and loyalty? Thanks ​@Erikahuer for sharing this question!

Congrats to ​@jmborzick for Comment of the Week! Thank you offering a simple solution with visuals and a concise explanation that is certain to help many others who may face a similar issue!

What would you like to see in the Week in Review? We’d love to hear your feedback to make this a valuable digest for you. Message ​@AlonsoC to share your thoughts.