Forgot to activate workflows | Experience Community
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JoseS
Administrator
1 year ago
Question

Forgot to activate workflows

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I forgot to activate my 3 workflows (trigger: survey response). One worflow is a script to combine different embedded data fields, the second one is to send a thank you email and the last one to change data in the directory. Can I run these workflows retroactively?

2 replies

QPN Level 4 ●●●●
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Hi ​@elise.bernaert - You can run these workflows retroactively by enabling the survey response workflow trigger option “Responses updated via the Qualtrics API”. You would need enable this setting on each workflow, the run an API call on each of the responses you want to run the workflows for. This could be setting an embedded data field “TRIGGER_WORKFLOW” equal to “TRUE”.

 

See documentation for using the API to update responses here: api.qualtrics.com/5461cdd34761b-update-response

 

 

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    Thank you!

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