@Aine there is not a specific button to reassign tickets, you need to type over the name that appears in the ‘assigned to’ field within the ticket itself.

If you are the owner of the ticket yourself, or have admin access you should be able to reassign ticket to another user.

Hello @ScottG 

Ahhh thank you very much, for your explication…

Regards

@Aine  no problem at all.  Do you mind marking this as answered, as it will help others with similar questions in future find it.