Changing embedded data on an already completed response | XM Community
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Changing embedded data on an already completed response

  • 11 January 2024
  • 2 replies
  • 32 views

Userlevel 3
Badge +11

I have a customer response who we noticed an embedded data was entered in incorrectly on their contact. I have gone in and adjusted it on the contact in the XM directory. How do I adjust it on the survey response?

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Best answer by Shashi 11 January 2024, 19:33

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2 replies

Userlevel 6
Badge +27

We can either do this via response edit option or via API

Userlevel 3
Badge +11

Thanks for the quick response @Shashi, it worked perfectly!

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