Changing embedded data on an already completed response | XM Community
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Changing embedded data on an already completed response

  • January 11, 2024
  • 2 replies
  • 62 views

kgillis
Level 6 ●●●●●●
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I have a customer response who we noticed an embedded data was entered in incorrectly on their contact. I have gone in and adjusted it on the contact in the XM directory. How do I adjust it on the survey response?

Best answer by Shashi

We can either do this via response edit option or via API

2 replies

Shashi
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Answer
  • January 11, 2024

We can either do this via response edit option or via API


kgillis
Level 6 ●●●●●●
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  • Author
  • Level 6 ●●●●●●
  • January 11, 2024

Thanks for the quick response @Shashi, it worked perfectly!