Changing embedded data on an already completed response | XM Community
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Changing embedded data on an already completed response


kgillis
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I have a customer response who we noticed an embedded data was entered in incorrectly on their contact. I have gone in and adjusted it on the contact in the XM directory. How do I adjust it on the survey response?

Best answer by Shashi

We can either do this via response edit option or via API

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Shashi
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  • January 11, 2024

We can either do this via response edit option or via API


kgillis
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  • January 11, 2024

Thanks for the quick response @Shashi, it worked perfectly!


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