If I delete a contact from the directory, does it also delete their previous responses?
Question
Directory
+2
+45Hello
If you delete a contact from the XM Directory, their previous survey responses are not deleted. The responses will remain in the system, but they will no longer be associated with the deleted contact. This means the contact and all their data are permanently removed from the directory and any distributed individual survey links for that contact will be invalidated.
In EX projects, deleting someone from the Employee Directory does delete all their responses in all projects, and this action is irreversible.
Hope this answers your question.
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