How to send Reminder Emails when distributing survey from a workflow task | XM Community
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How to send Reminder Emails when distributing survey from a workflow task

  • 14 April 2022
  • 2 replies
  • 866 views

Hi community,
I am distributing a survey using the XM Directory Task setup in the workflow of a different survey. As there is no manual distribution is it possible to send reminder email to the participant?
The support page only shows sending reminder emails from the Distributions tab. Can I use the distribute survey reminder API in a web service task in the same survey workflow? Is there any other solution?
Thanks!

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Best answer by InessaG 14 April 2022, 23:01

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Check out #21 item on this page re: reminders. it's a simple checkbox and some additional settings like timing, subject, message:
https://www.qualtrics.com/support/survey-platform/actions-module/xm-directory-task/#SendingEmails

Thank you!

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