Hi team, I have few Questions while integrating Salesforce with Qualtrics. These are like
we are integrating salesforce with Qualtrics through outbound messages. here is the workflow I have implemented in Qualtrics
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in Salesforce outbound message I have Authorized my Sandbox to Qualtrics. The message (Call Event URL) URL I have used in Salesforce outbound message.
in XM Directory I have Distributed individually a survey with following selected options
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Question 1) in the above image I have created Implementation Survey (Contact List) once it is triggered where I can see the Contact data and the way I have created it is right or not?
once the XM Directory trigger the Survey, I have to map the response back to the Salesforce so I have taken Salesforce Task to map the data,
Question 2) To Map the data, I have unable to select the options (Questions response) what they are filled it in the Survey.
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Question 3) How to create Embedded data? and How to Assign values I’m triggering salesforce field values through outbound messages?
Thanks in Advance