I recently did a directory upload and it made duplicate copies of contacts. I have the merge off and use an external data reference to avoid duplicates.
Is there a way to undo a directory upload? Let me know.
Best,
Austin
Userlevel 7
+20
For future upload, you should set deduplicate rule to avoid similar incident.
If you want to recover the directory to previous state, contact Qualtrics support.
Hope this helps
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