Where is the Directory Settings, specifically the Rules | XM Community
Skip to main content
Solved

Where is the Directory Settings, specifically the Rules


Forum|alt.badge.img+5

I see the Directory but I do not see  “Settings” anywhere as shown in the user guide. I am wanting to change the “Contact Frequency Rules” along with some other items. 

What am I missing?

 

 

Best answer by MatthewM

The Contact Frequency Rules are only available in Brand Admin accounts. Contact your organization’s Brand Admin to request that these settings be adjusted.

View original

2 replies

MatthewM
Level 6 ●●●●●●
Forum|alt.badge.img+30
  • Level 6 ●●●●●●
  • 1069 replies
  • Answer
  • January 18, 2024

The Contact Frequency Rules are only available in Brand Admin accounts. Contact your organization’s Brand Admin to request that these settings be adjusted.


Forum|alt.badge.img+5
  • Author
  • Level 2 ●●
  • 58 replies
  • January 18, 2024

@MatthewM , thank you, I was just thinking that could be the cause. Appreciate the quick response.


Leave a Reply