Where is the Directory Settings, specifically the Rules | XM Community
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Where is the Directory Settings, specifically the Rules

  • January 18, 2024
  • 2 replies
  • 137 views

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I see the Directory but I do not see  “Settings” anywhere as shown in the user guide. I am wanting to change the “Contact Frequency Rules” along with some other items. 

What am I missing?

 

 

Best answer by MatthewM

The Contact Frequency Rules are only available in Brand Admin accounts. Contact your organization’s Brand Admin to request that these settings be adjusted.

2 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • Answer
  • January 18, 2024

The Contact Frequency Rules are only available in Brand Admin accounts. Contact your organization’s Brand Admin to request that these settings be adjusted.


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  • Author
  • Level 2 ●●
  • January 18, 2024

@MatthewM , thank you, I was just thinking that could be the cause. Appreciate the quick response.