Where is the Directory Settings, specifically the Rules | XM Community
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Where is the Directory Settings, specifically the Rules

  • 18 January 2024
  • 2 replies
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Userlevel 3
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I see the Directory but I do not see  “Settings” anywhere as shown in the user guide. I am wanting to change the “Contact Frequency Rules” along with some other items. 

What am I missing?

 

 

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Best answer by MatthewM 18 January 2024, 17:03

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2 replies

Userlevel 7
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The Contact Frequency Rules are only available in Brand Admin accounts. Contact your organization’s Brand Admin to request that these settings be adjusted.

Userlevel 3
Badge +5

@MatthewM , thank you, I was just thinking that could be the cause. Appreciate the quick response.

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