"XM Directory Contact Data" data type in digital intercept | XM Community
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"XM Directory Contact Data" data type in digital intercept

  • June 2, 2025
  • 1 reply
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Dukester
Level 3 ●●●
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We are adding embedded data fields in our digital intercept with success.

There is a data type called XM Directory Contact Data and every support article I can find must be old because this option is skipped in every one.

Can someone tell me what this is and how to use it?

Best answer by Dukester

I figured this one out. This field value is indeed how you link the directory data to the intercept. I simply had not made the fields in the directory available for use in dashboards. That solved my issue.

1 reply

Dukester
Level 3 ●●●
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  • Author
  • Level 3 ●●●
  • 30 replies
  • Answer
  • June 4, 2025

I figured this one out. This field value is indeed how you link the directory data to the intercept. I simply had not made the fields in the directory available for use in dashboards. That solved my issue.