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Question

Ticketing - Merge flows

  • August 7, 2026
  • 1 reply
  • 17 views

I run a program with dozens of NPS surveys built with multiple ticketing systems. Is there anyway to streamline say 3 different ticketing processes into one across unique journeys?

1 reply

TusharDalwani
QPN Level 6 ●●●●●●

Yes, you can use same variables for all the journey points within you survey/ticketing and then create a streamlined version of all the programs within single customer journey program