Welcome to our quick guide on designing effective CX dashboards in Qualtrics. Today, we're focusing on two of the most critical elements: layout and flow.

Additional Tips and Resources

More Tips: 

• Keep it simple: Only include the widgets you truly need to tell a story.
• Use clear labels: Make sure each element is easy to understand at a glance.
• Maintain a consistent color scheme: Apply the same colors across your entire dashboard for a cohesive look.
• Review regularly: Periodically assess your dashboard and remove any unnecessary elements.

Resources:

Using Customer Dashboards for Better CX ROI - Qualtrics

Four Principles for Action-Centric Dashboard Design | XM Institute

Tips for Designing Action-Centric Dashboards for Executives | XM Institute