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Survey Flow not Working


Hi, I'm new to Qulatrics and trying to build a survey flow that will end the survey if the respondent select's No for Q1 OR Q2. For Yes the survey will continue till question 3. For some reason the survey flow is not working for me. I have attached the Qulatrics survey file and if you assist please. ! Thanks Jag

Best answer by Anonymous

> @Jag said: > Hi @Shashi Sorry still not working. When I select NO for Q1, it takes me to Q2 which should not happen. > > Below are the 3 scenarios: > > Q1 - Select NO goes to End Survey > ---------------------------------------------------------- > Q1 - Select Yes goes to Q2 > Q2 - Select No goes to End Survey > --------------------------------------------------------------- > Q1 - Select Yes goes to Q2 > Q2 - Select Yes goes to Q3 > > End Survey PFA of updated qsf file
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PeeyushBansal
Level 6 ●●●●●●
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  • August 16, 2018
you have to apply condition only once by edit condition: No in Q1 and No in Q2. Here in screenshot you are adding seperate. Only in above edit condition and on clicking + add And No in Q2. Delete second Then Branch if completely and edit condition within first then branch if.

  • Author
  • 6 replies
  • August 16, 2018
Hi @bansalpeeyush29 , I tested with the above recommendation and still does not work. ! Thanks

PeeyushBansal
Level 6 ●●●●●●
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  • August 16, 2018
Instead of "or" choose "AND" Also if you dont want to show question in block ineligible. you can remove this block. It will directly take to End of survey, if No in both questions.

  • Author
  • 6 replies
  • August 16, 2018
No still does not work. My bad its supposed to be OR. If the respondent selects No for Q1 OR Q2 then the survey ends.

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
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  • August 16, 2018
Oh i saw your qsf file. You have to add q3 in other block. and than in survey flow block 1 and then branchif and than q3 block.

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
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  • August 16, 2018
You can move your q3 in anothe block !

  • 0 replies
  • August 16, 2018
Hello @Jag , Here is the qsf file with correct survey flow

  • Author
  • 6 replies
  • August 16, 2018
Hi @Shashi Sorry still not working. When I select NO for Q1, it takes me to Q2 which should not happen. Below are the 3 scenarios: Q1 - Select NO goes to End Survey ---------------------------------------------------------- Q1 - Select Yes goes to Q2 Q2 - Select No goes to End Survey --------------------------------------------------------------- Q1 - Select Yes goes to Q2 Q2 - Select Yes goes to Q3 End Survey

  • 0 replies
  • Answer
  • August 16, 2018
> @Jag said: > Hi @Shashi Sorry still not working. When I select NO for Q1, it takes me to Q2 which should not happen. > > Below are the 3 scenarios: > > Q1 - Select NO goes to End Survey > ---------------------------------------------------------- > Q1 - Select Yes goes to Q2 > Q2 - Select No goes to End Survey > --------------------------------------------------------------- > Q1 - Select Yes goes to Q2 > Q2 - Select Yes goes to Q3 > > End Survey PFA of updated qsf file

MohammedAli_Rajapkar
QPN Level 5 ●●●●●
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We can achieve this through "Skip logic". We don't have to do anything in survey flow. I removed the branch logic from survey flow. Please find attached qsf file.

mklubeck
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  • August 16, 2018
So, did you get a good answer to your question? Happy to help if not...

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  • 6 replies
  • August 16, 2018
@mklubeck I was keen to use survey flow but seems like it will only work if we place each question on a separate block. I noticed that if do that, the back button does not work. As recommended by @Mohammedali_Rajapakar_Ugam @bansalpeeyush29 and @Shashi the other option is to use skip logic.

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