Changing Ending Messages Questionnaire | XM Community
Skip to main content
Solved

Changing Ending Messages Questionnaire


I want to personalize the ending message of the questionnaire with a debriefing of the research. I know there is a button with options for ending questionnaire and selected adjusted and wrote a new messages. But when I select preview I don't see my own ending messages.

Best answer by NiC

There are two ways to select customized EOS( End of Survey) message 1) If only some Part of the users are to be shown a customized EOS message then use the End of Survey Block to customize the message ! If you dont select the override survey options then EOS will be same as default ! 2)If major part of the users have to end their survey then change the default survey options from here !
View original

4 replies

PeeyushBansal
Level 6 ●●●●●●
Forum|alt.badge.img+39
  • Level 6 ●●●●●●
  • 1144 replies
  • August 22, 2018
Please publish survey and try taking another test link. You can also change in survey flow by customising end of survey element.

NiC
QPN Level 5 ●●●●●
Forum|alt.badge.img+27
  • QPN Level 5 ●●●●●
  • 255 replies
  • Answer
  • August 22, 2018
There are two ways to select customized EOS( End of Survey) message 1) If only some Part of the users are to be shown a customized EOS message then use the End of Survey Block to customize the message ! If you dont select the override survey options then EOS will be same as default ! 2)If major part of the users have to end their survey then change the default survey options from here !

  • Author
  • 4 replies
  • August 22, 2018
I've tried all the options but still get the same default messages at the end of the questionnaire. !

Forum|alt.badge.img+8
  • QPN Level 4 ●●●●
  • 67 replies
  • October 10, 2022

Shannen I figure out what happened in my case, maybe it can work in yours too.

The survey has Portuguese as language, while the costume end os survey message was saved as if it written in english.
I changed that and now it is working just fine.


Leave a Reply