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Our latest research report shows AI-enabled customer experience could create an estimated $860 billion in value.
Executives often struggle in implementing AI across their CX operations. Our report provides a framework you can adopt, regardless of where you are in your AI adoption journey, to offer superior customer experiences and laying the foundation to integrate increasingly sophisticated AI implementations.
Would you like to know more?
+6Yes, I want to know more! Our internal customer asked us just yesterday, “Why can’t Qualtrics look at all our comments boxes and, with one push of a button, give us a summary, themes, etc…? This is crazy!”
If we copy all the comments into Microsoft Copilot, we get exactly what we are looking for. It seems like this should be native. I know our expectations are growing so quickly, but this is now ubiquitous tech in our organization now. This must be on the roadmap somewhere, right?
+40Hello
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Insights Explorer is a tool that uses AI to analyze open-text responses, and generate concise summaries, headlines, and thematic snapshots.
Additionally, you can find more here.
And, of course, you’re always welcome to contact our support team by clicking the “Contact Support” button on this page.
Hope this helps!
+44Very helpful, thank you for sharing it.
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