In July 2025, we are thrilled to welcome Shannon Peterson (LinkedIn), Head of People Analytics at Verizon and Carlos Moreno (LinkedIn), Associate Director of Advanced Research People Analytics at Verizon to our Community Connect event!

Guest Speaker Background

Shannon Peterson is the Head of People Analytics at Verizon, where she leads strategic initiatives that transform the employee experience through data-driven insights. With over 15 years of experience in people analytics and research, Shannon has held leadership roles at Meta and Microsoft before joining Verizon.

She is known for her innovative thinking, ability to navigate complexity, and passion for aligning people strategies with business outcomes. Shannon brings a unique blend of empathy, curiosity, and forward-thinking leadership to every challenge—empowering teams to drive culture change, organizational design, and meaningful transformation at scale.

Guest Speaker Background

Carlos Moreno is an Associate Director at Verizon, leading a dynamic team of 10 professionals at the intersection of data science, employee experience, and artificial intelligence. With a strategic focus on leveraging data-driven insights, Carlos Moreno oversees the development and implementation of cutting-edge data science initiatives and digital AI solutions that drive business growth and enhance operational efficiency. A key aspect of this role involves spearheading Verizon's employee survey programs, translating complex feedback into actionable strategies to foster a more engaged and productive workforce. Carlos Moreno is passionate about building high-performing teams and pioneering innovative solutions that shape the future of connectivity and employee engagement.

Company background

Verizon is a leading global telecommunications company, connecting millions of people, businesses, and communities through innovative technology and reliable networks. Founded in 2000, Verizon provides a wide range of services including wireless communications, broadband, and digital solutions. With a commitment to innovation and connectivity, Verizon empowers individuals and organizations to thrive in a digital world. Today, Verizon continues to shape the future of communication by delivering next-generation solutions that move the world forward.

Q&A with Shannon Peterson and Carlos Moreno

• Don't miss the opportunity to ask Shannon and Carlos questions below!
  • Questions asked before the event may be answered by Shannon and/or Carlos during the event.
  • Questions asked after the event will be answered by Shannon and/or Carlos below.

• After the event, be sure to share your favorite insight from Shannon!
   

Access the recorded event

XM Community Connect ft. Shannon Peterson and Carlos Moreno, Verizon