XM Excellence Q&A ft. Qualtrics Product Leaders - June 2024 | XM Community
Skip to main content

XM Excellence Q&A ft. Qualtrics Product Leaders - June 2024

  • May 31, 2024
  • 8 replies
  • 1728 views
XM Excellence Q&A ft. Qualtrics Product Leaders - June 2024
AmaraW
Former XM Community Team Member
Forum|alt.badge.img+48
  • AmaraW
  • Former XM Community Team Member
  • 703 replies

 

This event is now available on-demand! You can find the links to each session below.

 

We’ve got a stellar lineup of speakers AND topics prepared for our XM Excellence event! Join our product leaders to learn best practices for utilizing Qualtrics features and how to make the most of your license!
 

Recordings now available:

XM for Strategy & Research
XM for Customer Experience
XM for Employee Experience
Passcode: Qualtrics1!

 

Q&A 

  • If you have any questions for our product leaders about topics covered during the event, please comment below. Our Qualtrics experts will actively answer questions on this post.
  • If you have a product support question, please contact support.
  • Comment telling us what you learned from the event!

    8 replies

    mklein
    Forum|alt.badge.img+4
    • mklein
    • 1 reply
    • June 12, 2024

    I registered but am unable to attend. How can I notify someone to free up the spot?

    G
    Forum|alt.badge.img
    • Gerardr
    • 1 reply
    • June 19, 2024

    Hi, love the AI powered video summary- I have some existing video from recent research sessions- can I bring them into Qualtrics to access that functionality?

    TerryA
    Qualtrics Employee
    Forum|alt.badge.img
    • TerryA
    • Qualtrics Employee
    • 1 reply
    • June 20, 2024

    Hi there! We wanted to extend a big thanks to those of you who were able to join Juliana, Carrie, and myself for our session. Below you’ll find links to supplemental materials should you wish to dig deeper on any of the topics we discussed together:). Please, don’t be shy about reaching out should you have any questions.  Cheers!

     

    Getting Started: Integrating Digital into Your CX Efforts | XM Institute
    https://www.xminstitute.com/blog/getting-started-integrating-digital-cx/

    Seven Types of Data for Modern XM Programs
    https://www.xminstitute.com/blog/seven-types-xm-data/

    The Power of Unsolicited Feedback
    https://www.qualtrics.com/experience-management/customer/unsolicited-feedback/

    What is Omnichannel Analytics?
    https://www.qualtrics.com/experience-management/customer/omnichannel-analytics/

    mhamilton
    Qualtrics Employee
    Forum|alt.badge.img
    • mhamilton
    • Qualtrics Employee
    • 2 replies
    • June 20, 2024

    @Gerardr I’m glad you like the Automated Video Summaries capability...it’s a great value-add for this product!

    And yes, we offer “BYOV” (Bring Your Own Video) as a core functionality of the platform. You can upload/import your own videos.

    Mark Hamilton, Qualtrics | Product Marketing Manager, XM for Strategy & Research
    mhamilton
    Qualtrics Employee
    Forum|alt.badge.img
    • mhamilton
    • Qualtrics Employee
    • 2 replies
    • June 20, 2024

    Hi, love the AI powered video summary- I have some existing video from recent research sessions- can I bring them into Qualtrics to access that functionality?

    @Gerardr I’m glad you like the Automated Video Summaries capability...it’s a great value-add for this product!

    And yes, we offer “BYOV” (Bring Your Own Video) as a core functionality of the platform. You can upload/import your own videos.

    Mark Hamilton, Qualtrics | Product Marketing Manager, XM for Strategy & Research
    SeanS
    Qualtrics Employee
    Forum|alt.badge.img+11
    • SeanS
    • Qualtrics Employee
    • 42 replies
    • June 21, 2024

    I registered but am unable to attend. How can I notify someone to free up the spot?

    Hi @mklein,

     

    Thanks for letting us know! Sorry we missed you, but you now can access the event sessions on-demand by clicking the links in this post.

    Swanand_Chavan_Ugam
    QPN Level 5 ●●●●●
    Forum|alt.badge.img+26

    Thanks a lot for sharing the recording links, very insightful. 

    Looking forward to more such sessions and resources.

     

     

    MeganZich
    Level 5 ●●●●●
    Forum|alt.badge.img+44
    • MeganZich
    • Level 5 ●●●●●
    • 125 replies
    • June 26, 2024

    Agree, thanks so much for sharing the recordings!  It’s great to check out the other sessions to hear/see what is going on for the others.  Thanks for all you do!


    Terms & ConditionsAccessibility statement