"Genius" Reactions is not working? | XM Community
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"Genius" Reactions is not working?

  • June 1, 2020
  • 6 replies
  • 4 views

ana_velez
QPN Level 5 ●●●●●
Forum|alt.badge.img+27
  • QPN Level 5 ●●●●●
  • 285 replies

Hi!! i think i already achieve 5 genius reactions for the first genius badge. However is not showed on my profile.
Has anyone seen this same issue? or is just particular to me?

Best answer by LaurenK

The badge should automatically be awarded to you, but it looks as though that is not the case. I will reach out to our community vendor, and will follow up here when I have more information! Stay tuned 😀
UPDATE: This has now been resolved!

6 replies

JenCX
Level 5 ●●●●●
Forum|alt.badge.img+11
  • Level 5 ●●●●●
  • 683 replies
  • June 1, 2020

Hi Ana!
If you go to your community profile and scroll down to the bottom, you can see how many genius reactions you've received. 😉
100 genius is super hard to achieve, I think!
Jen


ana_velez
QPN Level 5 ●●●●●
Forum|alt.badge.img+27
  • Author
  • QPN Level 5 ●●●●●
  • 285 replies
  • June 1, 2020

https://www.qualtrics.com/community/discussion/comment/25987#Comment_25987Hi Jen!! thanks!! i was confused. I don't have 100, but i checked for the 5 genius reactions and just 2 people have that badge which is more weird. I think maybe something is happening. That can also be impacting those that have already reached 100 genius reactions


TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 6084 replies
  • June 1, 2020

I've never looked at Badges before, but I think you are right. I have 249 Genius reactions and zero Genius badges instead of the 3 I should have (5, 25, and 100).


JenCX
Level 5 ●●●●●
Forum|alt.badge.img+11
  • Level 5 ●●●●●
  • 683 replies
  • June 1, 2020

https://www.qualtrics.com/community/discussion/comment/25989#Comment_25989Oh shoot, I don't know why I thought you said 100. I must think YOU are a super-genius! 😍


LaurenK
Former XM Community Team Member
Forum|alt.badge.img+13
  • Former XM Community Team Member
  • 899 replies
  • Answer
  • June 2, 2020

The badge should automatically be awarded to you, but it looks as though that is not the case. I will reach out to our community vendor, and will follow up here when I have more information! Stay tuned 😀
UPDATE: This has now been resolved!


TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 6084 replies
  • June 2, 2020

JenCX - thanks for the Genius reaction! That puts me at 250...enough for a 'virtual' badge 😉