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How to do an exact search

  • September 15, 2020
  • 2 replies
  • 1 view

JoycaV
QPN Level 4 ●●●●
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  • QPN Level 4 ●●●●
  • 253 replies

Hi,
I am trying to search community for any topics related to A/B tests.
When searching for A/B, there are no results,
When searching for A/B test, there are some results but most are about tests, and not about A/B. There are topics in there though that litterally have A/B in their title.
When searching for "A/B" test it are the same results as without the quote marks.
So how should I formulate my search to get the best results?

Best answer by LaurenK

Our community vendor has determined that this is an issue with special characters, such as / in search. I'll update this post with more information as it comes in!

2 replies

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 899 replies
  • September 15, 2020

Hi JoycaV! Reaching out to our community vendor about this one - seems like something may not be functioning as intended. The good news here is that our vendor is currently in the process of making huge updates to the search feature and we should have those ready for you next quarter! 😊


LaurenK
Former XM Community Team Member
Forum|alt.badge.img+13
  • Former XM Community Team Member
  • 899 replies
  • Answer
  • September 22, 2020

Our community vendor has determined that this is an issue with special characters, such as / in search. I'll update this post with more information as it comes in!