Lately (the past 2-3 weeks), I’m getting the following error quite often when I try to reply to a Community post. I’m probably not the only one. It is quite frustrating to type a reply and then have it disappear when you click SEND.
Solved
Qualtrics Community Send Error
+27Best answer by MichaelC
Thanks again for the post, and stay tuned for more info from me soon!
+40Thanks again for the post, and stay tuned for more info from me soon!
+30Thanks for submitting this
+34In the mean time just wanted to share temporary solution that if we do ctrl+z on the post text box twice then the disappeared content does appear again for us to post.
+40+40Hello
Our vendor has escalated the ticket and is looking into the issue.
In the meantime, if one of you happens to encounter the issue again, would you mind too terribly getting a HAR file that I can send to the vendor? I of course will do the same if and when I encounter it on my end.
For anyone experiencing this issue, here is how to generate a HAR file in Chrome:
- Right-click in the browser window and select Inspect in the menu that pops up
- Click the Network tab in the panel that appears.
- Click the download button. ("Export HAR" appears when you hold the pointer over it).
- Name the file.
- Click Save.
Here’s a screenshot showing where the download icon is, after selecting the “Network” option:
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