Unable to send message or see my profile!! | XM Community
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Unable to send message or see my profile!!

  • June 24, 2021
  • 3 replies
  • 4 views

I am unable to send a message, start a discussion or see my profile.
The only thing I can do is ask a question.
image.pngAmaraW LaurenK Emily

Best answer by LaurenK

Hi mboris - it looks like you are using a free Qualtrics account, which only allows for limited permissions on the XM Community! If you believe this is not correct, and that you do have a paid Qualtrics account, let us know so we can look into it for you!

3 replies

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 899 replies
  • Answer
  • June 24, 2021

Hi mboris - it looks like you are using a free Qualtrics account, which only allows for limited permissions on the XM Community! If you believe this is not correct, and that you do have a paid Qualtrics account, let us know so we can look into it for you!


  • Author
  • 1 reply
  • June 24, 2021

Yes. I am a free user.
Where can I find the details of these restrictions?


LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 899 replies
  • June 24, 2021

Details of free account user restrictions can be found in the second to last bullet on this post!