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Update email address

  • April 5, 2022
  • 2 replies
  • 60 views

Amy_boz
Level 2 ●●
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Is there a way to update my community email address? It's currently linked to my old job but I still use Qualtrics at my new company so it'll be nice to update my details.

Best answer by AmaraW

Hi Amy_boz! We can update your community email address for you! Be on the lookout for a direct message from me 😀

2 replies

ColbyA
Level 4 ●●●●
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  • Level 4 ●●●●
  • 35 replies
  • April 5, 2022

Hey Amy_boz ,
In general I know users are managed by the brand admin. When your account is set up they claim the email address and designate your user type.
Qualtrics support has an article on User Moves that lays out how to transfer your account from one organization to the other.
User Moves (qualtrics.com)


AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member
  • 703 replies
  • Answer
  • April 17, 2022

Hi Amy_boz! We can update your community email address for you! Be on the lookout for a direct message from me 😀