Auto-close mobile feedback screen | XM Community
Question

Auto-close mobile feedback screen

  • 25 January 2024
  • 2 replies
  • 20 views

Userlevel 5
Badge +32

Hi,

is there a way to automatically close the window/screen of a mobile feedback intercept after the completion of the questionnaire?

 

I’ve tried to use a timer on the end-of-survey message, but this doesn’t work for mobile intercepts.

 

Basically, I would like to trigger a tap on the “x” that’s displayed on the top-left of the mobile screen.

 

Thanks,
Manfred


2 replies

Userlevel 2
Badge +4

Hello,

Did you manage to solve this? I have the same problem!

 

Userlevel 5
Badge +32

No, not yet, unfortunately.

I’ve tried several possible solutions but none of those worked.

 

I would also still be grateful for a solution to the problem.

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